What is Anti-Social Behaviour?

Anti-social behaviour is any act that causes or is likely to cause, harassment, alarm or distress.  It can also include conduct capable of causing nuisance or annoyance.  This can include an activity that is having, or is likely to have, a detrimental effect on the quality of life of those in the locality and is persistent and continuing. If it is an emergency, and someone’s safety or property is at risk, call Dorset Police on 999.

Anti-social behaviour can include:

  • vandalism
  • graffiti
  • verbal abuse
  • threats
  • bullying
  • drunken or drug-related behaviour
  • aggressive begging

Anti-social behaviour may occur in a residential setting or out in the community, where it affects more people. Dorset Council and Dorset Police work to address the issue, and depending on what type of antisocial behaviour, the reporting process may vary.

Use the dropdown icon on the left to see who to report the issue to and the contact information:

Abandoned Vehicles:

This covers vehicles that appear to have been left by their owner rather than stolen and abandoned.  It includes scrap or ‘end of life’ vehicles and those damaged at the scene of a road traffic collision that have been abandoned and aren’t awaiting recovery.

Who should I contact? – Dorset Council

What information will they need?

A description of the vehicle, make model and registration number, if the vehicle looks like it is damaged, has flat tyres or there are items on display in the vehicle. Does the vehicle look like it has been there a long time, e.g. green moss on the paintwork, windows ( in particular windscreen ) dirty.

How can I contact them? –

Dorset Council customer services on: 01305 221000.

Email Dorset Council at: customerservices@dorsetcouncil.gov.uk

In writing to Dorset Council, County Hall, Colliton Park, Dorchester, Dorset, DT1 1XJ

Get in touch using British Sign Language follow this link to connect to an interpreter>>

Call customer services on: 01305 221000 Opening times are Monday to Friday, 8:30am to 5pm.

For out of hours emergencies call: 01305 221000

Report Abandoned Vehicles to Dorset County Council online by following this link>>

What will they do?

They will arrange for the vehicle to be checked and if abandoned action taken. Follow this link for more information on the type of action taken by Dorset Council>>

What can I do if the problem continues?

Victims of anti-social behaviour (ASB) can request a review of their case if they believe that agencies have taken no action or not done enough to help.

https://www.dorsetcouncil.gov.uk/anti-social-behaviour/asb-case-review

Still not sure about reporting or thinking what’s the point of reporting!

Why you should report issues, even when you think there is no point in doing so!

Intelligence led and the importance of reporting – (mysaferdorset.com)

Vehicle nuisance or inappropriate use:

This relates to vehicles being used in acts such as street cruising (driving up and down the street causing annoyance and bothering other road users), vehicle convoys and riding or driving on land other than a road.   It also covers the misuse of go-peds, motorised skateboards and electric-propelled cycles, motorised scooters state other than Beryl bike (applicable in Bournemouth and Poole), which are legal for use under the BCP rental scheme,  and the unlicensed dealing of vehicles where a person has two or more vehicles on the same road within 500 metres of each other.

Who should I contact? – Dorset Police

What information will they need?

If possible details of the vehicles, make, model numbers, colour any distinguishing features e.g. spoiler decals. Registration number ( even part number will help as other people may have reported with other parts of the number). Time and dates and places where problem occurs. It would also be helpful to advise how these action are affecting the quality of life or representing a risk to the community.

How can I contact them? – dialing101

Report it to Dorset Police Online by following this link>>

What will they do?

The information will be passed to the local policing team and if required to Dorset Road Safer for action.

What can I do if the problem continues?

Victims of anti-social behaviour (ASB) can request a review of their case if they believe that agencies have taken no action or not done enough to help.

https://www.dorsetcouncil.gov.uk/anti-social-behaviour/asb-case-review

Still not sure about reporting or thinking what’s the point of reporting!

Why you should report issues, even when you think there is no point in doing so!

Intelligence led and the importance of reporting – (mysaferdorset.com)

Rowdy or inconsiderate behaviour:

This refers to general nuisance behaviour in a public place or a place to which the public have access, such as private clubs.   It does not include domestic-related behaviour, harassment or public disorder which should be reported as crimes.

Who should I contact? – Dorset Police

How can I contact them? – dialling 101

Report it to Dorset Police Online by following this link>>

What can I do if the problem continues?

Victims of anti-social behaviour (ASB) can request a review of their case if they believe that agencies have taken no action or not done enough to help.

https://www.dorsetcouncil.gov.uk/anti-social-behaviour/asb-case-review

Still not sure about reporting or thinking what’s the point of reporting!

Why you should report issues, even when you think there is no point in doing so!

Intelligence led and the importance of reporting – (mysaferdorset.com)

Rowdy or nuisance neighbours:

This covers any rowdy behaviour or general nuisance caused by neighbours, including boundary and parking disputes. It also covers noise nuisance from parties or playing loud music.

Who should I contact? – Dorset Council ASB Team/Housing

How can I contact them?

Dorset Council customer services on: 01305 221000.

Email Dorset Council at: customerservices@dorsetcouncil.gov.uk

In writing to Dorset Council, County Hall, Colliton Park, Dorchester, Dorset, DT1 1XJ

Get in touch using British Sign Language follow this link to connect to an interpreter>>

Call customer services on: 01305 221000Opening times are Monday to Friday, 8:30am to 5pm.

For out of hours emergencies call: 01305 221000

You can contact Dorset Council to report rowdy or nuisance neighbours online by following this link>>

What can I do if the problem continues?

Victims of anti-social behaviour (ASB) can request a review of their case if they believe that agencies have taken no action or not done enough to help.

https://www.dorsetcouncil.gov.uk/anti-social-behaviour/asb-case-review

Still not sure about reporting or thinking what’s the point of reporting!

Why you should report issues, even when you think there is no point in doing so!

Intelligence led and the importance of reporting – (mysaferdorset.com)

Littering or drugs paraphernalia:

This includes fly posting and discarding litter, rubbish or drugs paraphernalia in any public place.

Who should I contact? – Dorset Council

How can I contact them? –

Dorset Council customer services on: 01305 221000.

Email Dorset Council at: customerservices@dorsetcouncil.gov.uk

In writing to Dorset Council, County Hall, Colliton Park, Dorchester, Dorset, DT1 1XJ

Get in touch using British Sign Language follow this link to connect to an interpreter>>

Call customer services on: 01305 221000 Opening times are Monday to Friday, 8:30am to 5pm.

For out of hours emergencies call: 01305 221000

Report Littering to Dorset Council online by following this link>>

What can I do if the problem continues?

Victims of anti-social behaviour (ASB) can request a review of their case if they believe that agencies have taken no action or not done enough to help.

https://www.dorsetcouncil.gov.uk/anti-social-behaviour/asb-case-review

Still not sure about reporting or thinking what’s the point of reporting!

Why you should report issues, even when you think there is no point in doing so!

Intelligence led and the importance of reporting – (mysaferdorset.com)

Animal problems:

This covers any situation where animals are creating a nuisance or people’s behaviour associated with the use of animals is deemed as antisocial. It includes uncontrolled animals, stray dogs, barking, fouling and intimidation by an animal.

Who should I contact? – Dorset Council Dog Warden

How can I contact them? –

Call customer services on: 01305 221000 Opening times are Monday to Friday, 8:30am to 5pm.

For out of hours emergencies call: 01305 221000

Call us using British Sign Language.

You can contact the Dorset Council about dog fouling by following this link>>

Animal health advice line 01305 224475

Lines operate from 9am to 5pm, Monday to Thursday and 9am to 4pm on Friday.

Animal welfare out of hours line 07966 800326 For urgent out of hours animal welfare matters only.

What can I do if the problem continues?

Victims of anti-social behaviour (ASB) can request a review of their case if they believe that agencies have taken no action or not done enough to help.

https://www.dorsetcouncil.gov.uk/anti-social-behaviour/asb-case-review

Still not sure about reporting or thinking what’s the point of reporting!

Why you should report issues, even when you think there is no point in doing so!

Intelligence led and the importance of reporting – (mysaferdorset.com)

Trespassing:

This is any situation in which people have entered land, water or premises without lawful authority or permission. It ranges from taking an unauthorised shortcut through a garden to setting up unauthorised campsites.

Who should I contact? – Dorset Council

Dorset Council customer services on: 01305 221000.

Email Dorset Council at: customerservices@dorsetcouncil.gov.uk

In writing to Dorset Council, County Hall, Colliton Park, Dorchester, Dorset, DT1 1XJ

Get in touch using British Sign Language follow this link to connect to an interpreter>>

Call customer services on: 01305 221000 Opening times are Monday to Friday, 8:30am to 5pm.

For out of hours emergencies call: 01305 221000

What can I do if the problem continues?

Victims of anti-social behaviour (ASB) can request a review of their case if they believe that agencies have taken no action or not done enough to help.

https://www.dorsetcouncil.gov.uk/anti-social-behaviour/asb-case-review

Still not sure about reporting or thinking what’s the point of reporting!

Why you should report issues, even when you think there is no point in doing so!

Intelligence led and the importance of reporting – (mysaferdorset.com)

Street drinking:

This relates to unlicensed drinking in public spaces, where the behaviour of the persons involved is deemed as antisocial. It also covers unplanned and spontaneous parties which encroach on the street.

Who should I contact? – Dorset Police

How can I contact them? – by dialling 101  for Dorset Police

Report it to Dorset Police Online by following this link>>

 How can I contact them? –

Dorset Council customer services on: 01305 221000.

Email Dorset Council at: customerservices@dorsetcouncil.gov.uk

In writing to Dorset Council, County Hall, Colliton Park, Dorchester, Dorset, DT1 1XJ

Get in touch using British Sign Language follow this link to connect to an interpreter>>

Call customer services on: 01305 221000 Opening times are Monday to Friday, 8:30am to 5pm.

For out of hours emergencies call: 01305 221000

You can report ABS and street drinking to Dorset Council by following this link>>

What can I do if the problem continues?

Victims of anti-social behaviour (ASB) can request a review of their case if they believe that agencies have taken no action or not done enough to help.

https://www.dorsetcouncil.gov.uk/anti-social-behaviour/asb-case-review

Still not sure about reporting or thinking what’s the point of reporting!

Why you should report issues, even when you think there is no point in doing so!

Intelligence led and the importance of reporting – (mysaferdorset.com)

Nuisance calls:

This covers any type of communication by phone that causes anxiety and annoyance, including silent calls and intrusive ‘cold calling’ from businesses. It does not cover indecent, threatening or offensive behaviour which should be reported as crimes.

Who should I contact? – Action Fraud

How can I contact them? -0300 123 2040

You can contact Action Fraud Online by following this link>>

The Telephone Preference Service (TPS) is the UK’s only official ‘Do Not Call’ register for landlines and Mobile numbers. It allows people and businesses to opt out of unsolicited live sales and marketing calls.

It’s free and quick to register a telephone number. Doing so will reduce the amount of unwanted sales and marketing calls you receive. There is also a register for businesses, the Corporate Telephone Preference Service.

If a number is registered with the TPS/CTPS, organisations are legally required – by the Privacy and Electronic (EC Directive) Regulations 2003 – to refrain from calling it. In the UK, the Information Commissioner’s Office enforces the law and has power to fine firms that break it.

Organisations are required to screen against TPS/CTPS at least once every 28 days,

Telephone Preference Service (tpsonline.org.uk)

What can I do if the problem continues?

Victims of anti-social behaviour (ASB) can request a review of their case if they believe that agencies have taken no action or not done enough to help.

https://www.dorsetcouncil.gov.uk/anti-social-behaviour/asb-case-review

Still not sure about reporting or thinking what’s the point of reporting!

Why you should report issues, even when you think there is no point in doing so!

Intelligence led and the importance of reporting – (mysaferdorset.com)

Prostitution-related activity:

This relates to any activity involving prostitution such as loitering, displaying cards or promoting prostitution. It may also refer to activities in and around a brothel that impact on local residents.   It does not include ‘kerb-crawling’ which should be reported as a crime.

Who should I contact? – Dorset Police

How can I contact them? – by dialling 101

Report it to Dorset Police Online by following this link>>    

01202 128 883

What can I do if the problem continues?

Victims of anti-social behaviour (ASB) can request a review of their case if they believe that agencies have taken no action or not done enough to help.

https://www.dorsetcouncil.gov.uk/anti-social-behaviour/asb-case-review

Still not sure about reporting or thinking what’s the point of reporting!

Why you should report issues, even when you think there is no point in doing so!

Intelligence led and the importance of reporting – (mysaferdorset.com)

Nuisance noise:

This relates to all incidents of noise nuisance that do not involve neighbours (see ‘Nuisance neighbours’ above).

Who should I contact? – Dorset Council ASB Team

Dorset Council customer services on: 01305 221000.

Email Dorset Council at: customerservices@dorsetcouncil.gov.uk

In writing to Dorset Council, County Hall, Colliton Park, Dorchester, Dorset, DT1 1XJ

Get in touch using British Sign Language follow this link to connect to an interpreter>>

How can I contact them? –

You can report nuisance noise to Dorset Council by following this link>>

What can I do if the problem continues?

Victims of anti-social behaviour (ASB) can request a review of their case if they believe that agencies have taken no action or not done enough to help.

https://www.dorsetcouncil.gov.uk/anti-social-behaviour/asb-case-review

Still not sure about reporting or thinking what’s the point of reporting!

Why you should report issues, even when you think there is no point in doing so!

Intelligence led and the importance of reporting – (mysaferdorset.com)

Begging

This covers anyone begging or asking for charitable donations in a public place, or encouraging a child to do so, without a license.   Unlicensed ticket sellers at or near public transport hubs may also fall into this category.

Who should I contact? – Dorset Police and Trading Standards

How can I contact them? – by dialling 101 for Dorset Police

Report it to Dorset Police Online by following this link>>  

  How can I contact them? –

Email Dorset Council Trading Standards tradingstandards@dorsetcouncil.gov.uk

What can I do if the problem continues?

Victims of anti-social behaviour (ASB) can request a review of their case if they believe that agencies have taken no action or not done enough to help.

https://www.dorsetcouncil.gov.uk/anti-social-behaviour/asb-case-review

Still not sure about reporting or thinking what’s the point of reporting!

Why you should report issues, even when you think there is no point in doing so!

Intelligence led and the importance of reporting – (mysaferdorset.com)

Misuse of fireworks:

This will include the inappropriate use of fireworks, the unlawful sale or possession of fireworks and noise created by fireworks.

Who should I contact? – Dorset Police

How can I contact them? – by dialling 101

Report it to Dorset Police Online by following this link>>

What can I do if the problem continues?

Victims of anti-social behaviour (ASB) can request a review of their case if they believe that agencies have taken no action or not done enough to help.

https://www.dorsetcouncil.gov.uk/anti-social-behaviour/asb-case-review

Still not sure about reporting or thinking what’s the point of reporting!

Why you should report issues, even when you think there is no point in doing so!

Intelligence-led and the importance of reporting – (mysaferdorset.com)

How Dorset Council deal with reports of ASB

Dorset Council

Assessing your case

Dorset Council will assess your complaint to decide if they can accept it. Dorset Council can deal with reports of ASB that are persistent and ongoing, not one-off incidents.

This could be where:

  • the victim or victims are identified as vulnerable and at the greatest risk of harm, or the victim is being personally targeted
  • a person is repeatedly a victim of ASB or harassment
  • locations and communities are identified as vulnerable and at the greatest risk of harm or where repeated anti-social behaviour regularly takes place
  • bullying, verbal abuse, threats, harassment or intimidation is a key feature of the anti-social behaviour
  • property and possessions are vandalised, or threats are made
  • the ASB is driven by hate or prejudice associated with the victim’s ethnicity, disability, religion, sexuality, gender or age
  • there is drug dealing and associated disorder in a specific property or location
  • Prostitution and associated disorders are taking place in a property or location.
  • individuals or groups of people are causing a persistent or targeted nuisance in a specific location or community

ASB involving a housing association tenant

If you are a tenant of a housing association suffering from ASB, contact your housing officer to help resolve it:

Gathering evidence of ASB

If Dorset Council can accept your complaint, they will need your personal details and any evidence you have so that we can deal with your complaint effectively.

Once Dorset Council has enough evidence, they will decide the next steps. 

Download the Dorset Council ASB diary sheet to make a note of each incident.

Include details of:

  • times and dates
  • location of the anti-social behaviour
  • what is happening
  • the person causing ASB
  • any witnesses
  • why it might be happening
  • the impact on you, your family or community

Record any incidents for 2 to 4 weeks, then email your completed diary sheets to asb@dorsetcouncil.gov.uk along with your:

  • name
  • address
  • date of birth
  • telephone number
  • email address

What County Council can do to stop ASB

Dorset Council use an escalation process to help us resolve the ASB.

It starts with the council speaking to the person causing ASB. Depending on the result of this conversation, they may issue a verbal or written warning to them. Depending on the nature of the ASB, we may suggest both parties take part in mediation.

Dorset Council may also use an Acceptable Behaviour Contract (ABC) to gain the perpetrator’s agreement to amend their behaviour.

If these informal measures fail to stop the ASB, we may have to use a legal intervention such as:

  • Community Protection Warning Letter
  • Community Protection Notice
  • Fixed Penalty Notice
  • Prosecution
  • Criminal Behaviour Order
  • Injunction
  • Premises Closure Order
  • Public Spaces Protection Order

These are all council powers available to us under the Anti-Social Behaviour, Crime & Policing Act 2014.

Going to court costs money and takes officers’ time. If we take this route to protect victims and communities, we need their support in terms of evidence, witness statements and court attendance.

Dorset Council will support you throughout the investigation and keep you informed on the progress.

When the ASB is resolved, Dorset Council will close your case.

Working with partner agencies

ASB is rarely resolved by one agency. Dorset Council work together with victims, the community and our partners to try to resolve it.

Partners Dorset Council work with include:

  • Dorset Police
  • Social services
  • locality teams
  • Environmental Protection
  • other services within the Dorset Council
  • Town and Parish Councils
  • housing providers
  • homelessness charities
  • youth Justice Service
  • National Probation Service
  • Community Mental Health Teams

Dorset Council Community Safety Team is working on Operation Luscombe with Dorset Police, The Lantern Trust, REACH and others to tackle street-based anti-social behaviour.

Data protection and information sharing

Dorset Council may need to share and discuss your complaint with partner agencies so they can assist in finding a resolution. 

The council operates under the General Data Protection Regulation (GDPR) principles and the Data Protection Act 2018. Dorset Council will protect any personal or sensitive information that is gathered during an investigation into ASB. The Crime and Disorder Act 1998 and data protection legislation allows them to share appropriate information with relevant partners in their efforts to support and protect victims and to prevent and tackle crime and disorder. Dorset Council gather, store, share and destroy personal data to strict guidelines.

See Dorset Council Privacy Notice for more information.

If the problem is not solved

If Dorset Council cannot help resolve the ASB, we will explain why. We may refer you to another agency or close the case if an agency can’t help either.

If you are still unhappy, you can make a complaint about how a service or individual has treated you.

If you think agencies have not been effective enough in dealing with your ASB complaint, you can ask for a case review through the Community Trigger.

Trying to resolve ASB yourself

If you’re experiencing anti-social behaviour, you could try and talk to the person causing the problem. They may not realise they’re being anti-social. Only do this if you feel safe and comfortable.

If the problem persists, report it to Dorset Council.

Filming ASB

It is not illegal to film ASB in a public place but Dorset Council advise against it, especially filming people under the age of 18.

If you do record ASB, you must:

  • witness ASB taking place so you can justify filming it
  • pass the evidence to us or Dorset Police straight away, then delete the video from your device
  • not put yourself or the person being filmed in any danger

If you have domestic CCTV or a video doorbell, you’re classed as a Data Controller by law. This carries some responsibilities. You must display a sign stating you are recording. Read guidance from the ICO.

Victim support

If you are a victim of ASB and need support, you can:


ASB Help a charity to help victims of ASB

Effective support for anti-social behaviour victims

ASB Help is a registered charity in England and Wales set up to provide advice and support to victims of anti-social behaviour.

ASB Help aims to provide information and advice to interested parties and members of the public involved with and suffering from anti-social behaviour. We believe there is a clear need for coordinated information and advice that is readily accessible to those who need it.

Our website focuses on equipping victims of anti-social behaviour with the necessary tools to effectively report it. Find out more about ASB Help by following this link>>